Contact Us
This is the page to use if you want to reach the people who write the crypto casino reviews on 360deorbittours.com. Email [email protected] and your message lands with our editorial team. We aim to reply to substantive enquiries within two business days, and corrections get priority over everything else.
One thing to be clear about before you write: we are an independent comparison site, not an operator. We do not hold player accounts, balances, wallets or bonus credits. If your withdrawal is stuck or a deposit hasn't credited, the casino's own support desk is the only party that can move it — but we can tell you what to ask them, and we do want to know when a site handles it badly.
How we earn money, and why that matters when you write to us
We may earn commission when a reader signs up with a casino listed here. That is how the site pays for itself. It does not decide the order of our rankings, and it does not buy a brand protection from criticism — including in the write-ups below. If you think a listing reads like an advert rather than an assessment, say so in your email and quote the line. Those messages get read closely.
What to email us about
- Corrections. A bonus percentage, a wagering multiple, a coin that is no longer supported, a licensing detail that has changed. Include the page and, where you can, a link or screenshot of the operator's own terms.
- Payout and verification experiences. How long a withdrawal actually took, whether a site asked for ID after advertising minimal verification, what documents were requested.
- Bonus disputes. Confiscated winnings, playthrough counted differently than advertised, a max-bet rule you weren't shown.
- Restricted access. If a site blocked your state or closed your account, tell us which state and what reason you were given. This is some of the most useful information we receive, because operator state exclusion lists change without notice.
- Press, partnership and media enquiries. Use the same address and put the purpose in the subject line.
What we can't do
- Recover funds, unlock accounts, reverse an on-chain transaction or overturn a casino's decision.
- Issue bonus codes, free spins or cashback. Promotions come from operators only.
- Give legal advice on whether playing at an offshore crypto casino is permitted where you live, or tax advice on gambling winnings and crypto gains. Both are real questions with state-specific answers — consult a qualified attorney or tax professional.
- Help anyone get around a geoblock, a state restriction, or a KYC, anti-money-laundering or sanctions check. We won't advise on false details or workarounds, and messages asking for that get no answer.
Before you email: try the casino first
Most of what readers write to us about is resolved faster at source. A short checklist that usually saves a day or two:
- Check the blockchain, not the casino. Copy the transaction hash into a block explorer. If it shows unconfirmed, the network is the delay, not the operator.
- Confirm you sent the right asset on the right network. USDT on one chain sent to an address for another is the single most common way players lose funds, and it is usually unrecoverable.
- Open the bonus terms and find the playthrough multiple, the expiry window, the max bet while wagering, and the game weightings. Most "the bonus vanished" messages trace back to one of those four.
- Use live chat and keep the transcript. Then email us with it if the answer was evasive.
The bonus offers readers ask about most
Because "crypto casino bonus" questions dominate our inbox, here is what the top-ranked sites currently advertise, with the conditions that decide whether the offer is worth anything. Figures are as advertised by the operators and verified on Sep 23, 2026; terms change, so read the promotion page before you deposit. Every one of these requires you to deposit and risk your own crypto — none is free money.
BetPanda — 10% weekly cashback
Top of our table because the headline promotion is cashback rather than a match bonus, which is the structure that causes readers the fewest disputes. Cashback is calculated on net losses over the week and paid in crypto, so there is no playthrough treadmill to clear before you can withdraw — the mechanic most bonus complaints come from. Assess it on the small print: minimum qualifying losses, which game categories count, and whether the payout is credited as withdrawable balance or bonus funds. The limitation is that 10% weekly is modest next to the headline percentages elsewhere, so a player making one large deposit rather than playing steadily gets comparatively little from it. Eligibility and the site's minimum age are set in its own terms; check both.
CoinPoker Casino — 150% welcome bonus up to $2,000
Worth its place for readers who want poker alongside casino play, since the same account covers both. The advertised 150% match to $2,000 is one of the larger first-deposit offers on our list, but the number is only half the picture: the playthrough requirement, the time limit to clear it, and how poker rake versus casino wagering counts toward it all change what you actually keep. Our reading is that this suits a player with a real bankroll and the patience to clear a requirement, not someone depositing $50. The drawback is inherent to match bonuses — accept one and your balance is locked until the requirement is met, and that includes money you deposited yourself.
Cryptorino — 100% match up to 1 BTC plus 10% weekly cashback
The reason it appears here is the pairing: a large first-deposit match for the upfront value, plus ongoing weekly cashback for players who stay. Denominating the cap in Bitcoin rather than dollars cuts both ways, and it is the point we most often explain to readers — 1 BTC is a moving dollar figure, so the ceiling shifts with the market, and so does the value of anything you win and hold. Holding a stablecoin balance instead sidesteps that swing during play. The limitation is complexity: two promotions running together means two sets of terms, and cashback often excludes sessions funded with bonus money. Confirm that before you opt in.
Other listed sites, at a glance
| Site | Advertised promotion | Editorial rating |
|---|---|---|
| Punkz | 20,000 USDT welcome bonus + 15% cashback | 9.9 |
| Hyperlucky | 20% daily cashback up to $10,000 + 100 free spins | 9.7 |
| Winna | Up to 60% rakeback and 25% instant cashback | 9.7 |
| Thrill | Up to 70% rakeback + 10% cashback | 9.6 |
| BC Game | Four match bonuses up to $4,000 + 400 free spins | 9.6 |
| Wild.io | Up to 350% welcome package over first 3 deposits + 200 free spins | 9.6 |
| Vave | Up to 550 USDT bonus + up to €75 free bet + 5% cashback | 9.5 |
All of these carry wagering or playthrough requirements, time limits and eligibility rules set by the operator. Maximum advertised amounts are ceilings, not what a typical deposit returns. These are our editorial ratings, not customer-review scores.
Money questions we answer by email most weeks
Taking part costs whatever you deposit — there is no membership fee at the sites we list, and this site is free to read. Funding is on-chain: you send BTC, ETH, LTC, USDT, USDC, DOGE or another supported altcoin from a self-custody wallet or an exchange account to an address the casino generates for you. Network and gas fees are charged by the blockchain, not the casino, and they vary with congestion; Litecoin and stablecoins on cheaper networks generally cost less to move than Ethereum at a busy moment.
Confirmation times depend on the coin and the number of confirmations the operator requires before crediting. Withdrawals go back out on-chain to an address you control, and "instant" in marketing copy usually means the operator's internal approval is automated — the blockchain still takes its own time, and a manual review can be triggered by size or by a pending verification request. Minimum and maximum withdrawal limits, plus any daily or monthly cap, are set per site and per coin. If a limit you were shown doesn't match what the site does, that is exactly the kind of message we want.
What's on these sites, so you know what to ask about
When you write in about a specific game, tell us the category — it changes who we contact and what the terms say. The libraries at crypto casino sites generally break down into slots from third-party studios such as Pragmatic Play and NetEnt; live dealer rooms running real blackjack, roulette and baccarat tables from suppliers like Evolution; RNG table games; and the in-house "originals" — crash, dice and plinko — which are where provably fair verification usually applies. Bonus terms rarely treat these equally: slots often contribute fully to playthrough while table and live games contribute little or nothing, and originals are sometimes excluded outright. Third-party RNG certification and provably fair seed checking are different assurances, and we are happy to explain which applies to a given game if you ask.
Sportsbook and the other product lines
Several of the operators we cover run more than a casino. Sports betting sits alongside the casino at sites like Vave, which advertises a free bet as part of its package, and CoinPoker is built around a poker room with the casino attached. Some also offer esports markets and prediction-style products. These lines have separate promotions, separate wagering rules and separate rollover maths — a sportsbook free bet typically carries minimum-odds conditions rather than a casino playthrough multiple, and casino bonus funds usually cannot be used on sports. If your question is about a free bet or rake deal rather than slots, say which product it relates to.
Legal standing, eligibility and age
You must be at least 18 to use the sites we cover, and 21 at some operators or where your state's rules set a higher minimum. Each site states its own minimum in its terms — check it, because it is a condition of your account and of any bonus.
The crypto casinos listed here are offshore operators, licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator. There is no federal legalization of online casino gaming in the United States. A handful of states license online casinos — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those regulated operators do not run on cryptocurrency. For most US players, offshore crypto casinos therefore sit in a legal grey area. It is your responsibility to check the law in your own state, and operators self-restrict certain states with lists that change; we cannot tell you a site is legal or available where you are. US players are also generally liable for tax on gambling winnings and on crypto gains — treat that as general information and speak to a qualified professional about your own position. Questions of that kind will always get the same answer from us, so a lawyer or accountant is the faster route.
Play safely, and where to get help
Gambling costs money, and crypto adds a second layer of risk: the coin you win can be worth less by the time you move it. Holding a stablecoin balance reduces that exposure but removes nothing about the house edge. Never stake money you need for anything else, and don't try to win back a loss — that is when sessions get expensive.
If gambling is causing you or someone close to you harm, the National Problem Gambling Helpline is available on 1-800-GAMBLER. Note that offshore sites may not offer the same player protections, deposit controls or self-exclusion tools as state-regulated operators, and a self-exclusion registered with a US regulator will not reach them. Our responsible gambling guide sets out the tools that are usually available and how to use them, and readers outside the US sometimes find our non-GamStop casino comparison more relevant to their situation.
Reaching us, and what happens next
Email [email protected] with the page name in the subject line and any evidence attached. We research and verify rather than test with our own money, so reader reports are a real input into how these rankings change — factual claims here were last checked on Sep 23, 2026. You can read more about who we are and how we assess sites on our about page, and the conditions covering use of Crypto Casinos are set out in our terms and conditions. No rush on any of it — take the time to read an operator's terms in full before you deposit anything.